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Frequently Asked Questions

 

My Class is (Online) Using Zoom,  How do I Connect?
How Can I Get A Current Class Schedule?
When Should I Register For A Class?
How Do I Register For Classes?
How Do I Pay For My Classes?
Are There Textbooks and Other Supplies That I Need To Pay For?
Do I Have To Pay When Registering?
Where Are You Located?
What Are Your Office Hours?
What Are Your Policies?
Why Are Classes Sometimes Canceled?
Will I Get A Grade?
Do These Classes Qualify For College Credit?
How Do I Find My Class Location?
Where Do I Park My Car?
Do I Need A High School Diploma/GED To Take These Classes?

 

My Class is (Online) Using Zoom, How do I Connect?

 

Classes titled (Online) will be held using Zoom. Students will need a computer, adequate internet access speeds, and a microphone and speakers (if not already
installed on the computer). A webcam allowing for video streaming may be required. Classes will be hosted via Zoom, the Zoom app/client should be installed using a mobile Smartphone or a computer from: https://zoom.us/download#client_4meeting

 

Students will receive a link via email with instructions to connect a few days before a class begins, or may also get the Zoom meeting link on the My Account page.

 

Classes that are titled as "Web Hybrid" or "Web Supplemented", will use Moodle. CEWT Moodle may be accesses through the My Account page.


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How Can I Get A Current Class Schedule?

 

Our catalog is now direct mailed to most Southeast Idaho residents in both the spring and fall. You can also download the current class schedule in PDF format online here.

 
You will always find the most current, up-to-date information here. All our printed materials have this site as their source of information. We mail our printed schedule two times a year to everyone who has taken a class within the past two years. It also is inserted in the Idaho State Journal at the time we do this mailing.

 
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When Should I Register For A Class?

 

Unless otherwise noted, registration is open until each class is filled or until two days before each class starts. We encourage you to register early, as many classes fill prior to the start date. Class size is limited to ensure highest quality instruction. Classes with low enrollment may be canceled. To insure your place in the class of your choice, and to insure that the class is offered, it's best to register and pay fees as early as possible.

 
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How Do I Register for Classes?

 

By Website: Choose "All Programs" on the menu of this page. Click on the section of interest and follow the links to the class you want.

 
By Phone: (208) 282-3372. Phone-in registration will be accepted using VISA, MasterCard. Call any weekday from 8 a.m. to 5 p.m. We will take your information over the phone, mail you an invoice or take your credit card information, and upon receipt of payment, you will be officially registered for class(es).

 
In Person: Bring a completed registration form along with a check, cash, Purchase Order, or your VISA or MasterCard to located in the Roy F. Christensen Building, 777 Memorial Drive (Building #48), Room 184.

 
By Mail: Mail your completed registration form along with full payment by check, Purchase Order, Visa, MasterCard to , 921 S 8th Ave, Stop 8380, Pocatello, Idaho, 83209. (Unreadable registration forms cannot be processed, please print or type clearly.)

 
By Fax: Copy and Fax the registration form to (208) 282-2162. Fax registrations will be accepted only when accompanied with VISA or MasterCard information and your signature.

 

 
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How Do I Pay For My Classes?

 

We accept Visa and MasterCard, these can be used via the web, phone, fax, mail or in person. We also accept cash, checks and money orders by mail or in person. Additional payment options may be available for certain programs. Learn More

 
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Are There Textbooks and Other Supplies That I Need To Pay For?

 

Textbooks may be purchased at the ISU Bookstore. You will receive the name(s) of books you will need on either your bill or confirmation of registration. Please bring your books to the first class.

 
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Do I Have To Pay When Registering?

 

Registration is not complete until fees are paid. Unless otherwise noted, registration is open until each class is filled or until two (2) days before the class starts. Complete registrations are accepted on a first-come, first-served basis. Registration is complete upon receipt of fee payment. Additional payment options may be available for certain programs. Learn More

 
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Where are you located?

 

Our office is located on the ISU Campus at 777 Memorial Drive (Building #48)., Room 184 in the Roy F. Christensen Building.

 
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What are your office hours?

 

During the school year our main office (RFC - Room 184) is open Monday - Friday 8:00 a.m. - 5:00 p.m.

Summer hours are 7:30 a.m. - 4:00p.m.

 

 
Online Registration is available anytime.

 
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What are your policies?

 

Class Cancellations/Refunds: If a class is cancelled by ISU, a full refund will be issued. If a class is cancelled by a student, it must be done two days prior to the class start date in order to receive a full refund less a $15 processing fee. If a two-day notice is not given, no refund will be issued.

 
Snow Policies and School Closures: If the University is closed during the day because of bad weather or some other emergency, our night classes are also cancelled. We will make every attempt to reschedule classes for our students. In the event that classes are not cancelled and the weather is inclement, we urge you to use your best judgment in deciding whether or not to attend. If in doubt, call (208) 282-3372.

 
Reasonable accommodation: Reasonable accommodation can be made for those who have disabilities, which may affect their performance in class. Unless we receive notification from the ADA Disability and Resource Center at 282-3599 prior to the beginning of class, we may not be able to assist in a timely and appropriate manner. For information regarding procedures, call 282-3599.

 

Privacy Policy: Please read more at: cetrain.isu.edu/privacy-policy/

 
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Why Are Classes Sometimes Canceled?

 

Every effort is made to offer all advertised classes. Credit-free courses are self-supporting and all course-related expenses are paid from student fees. Courses that do not reach a minimum student enrollment are subject to cancellation. If this should happen, you will be notified and every effort will be made to transfer you to another section, find an alternative course, or process your refund in full.

 
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Will I Get A Grade?

 

Most classes are graded as "satisfactory" "unsatisfactory". If a potential employer needs more specific information and you agree, in some cases we can also give a numerical average.

 
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Do These Classes Qualify For College Credit?

 

No, you will not receive college credit for any of our classes. All of our classes are non-credit and do not typically qualify for traditional financial aid.

 
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How Do I Find My Class Location?

 

After registering and paying for the class, students will receive a registration confirmation via email or in the mail. The location is listed on the confirmation and we will also include a map of the campus to assist you. If further help is needed, please call us at 282-3372 for verbal directions.

 
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Where Do I Park My Car?

 

Parking can be a challenge on main campus. However, after 4 p.m. and on weekends our public safety office does not issue tickets. So you can park in any regular parking space. However, do NOT park in official spots, loading zones, or handicap parking without the proper decal.

 
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Do I Need A High School Diploma/GED To Take These Classes?

 

Most of our classes are non-credit. They are open to everyone who is at least 16 years old! High school diplomas and/or GEDs are required for some specialized classes.

 
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